Frequently Asked Questions (FAQ)
Welcome! Below, you’ll find answers to some of the most common questions about my services, therapy approach, and policies. If you have additional questions, feel free to contact me directly at nicole@frangellacounseling.com or 503-897-0834.
Getting Started
Q: How do I schedule my first session?
A: You can schedule your first session by filling out the interest form on my website or contacting me directly. I also offer a free 15-minute consultation call to determine if we’re a good fit.
Q: Do you work with teens and families?
A: Yes! I specialize in working with pre-teens, teens, young adults, and families. My approach combines individual therapy for the child or teen with parenting sessions as needed to support family dynamics and overall growth.
Q: What should I expect during my first session?
A: The first session focuses on getting to know each other. We’ll discuss your goals, what brings you to therapy, and how we can work together to create meaningful change. It’s also a chance for you to ask questions and get comfortable with the process.
Fees and Insurance
Q: What are your fees?
A: My standard rates are:
Individual Therapy: $150 per session for new client.
Family Sessions: $175 per session.
Q: Do you accept insurance?
A: I do not bill insurance directly, but I can provide a receipt (superbill) for out-of-network reimbursement. It’s your responsibility to confirm your coverage with your insurance provider.
Q: Do you offer sliding-scale rates?
A: Yes, I have a limited number of sliding-scale spots for clients experiencing financial hardship. Please contact me to discuss availability.
Therapy Approach
Q: What types of issues do you help with?
A: I work with clients on a variety of concerns, including anxiety, depression, disordered eating, self-harm, trauma, relational challenges, and family dynamics. My approach is tailored to the unique needs of each client.
Q: What therapeutic approaches do you use?
A: My work is rooted in Object Relations Theory, and I also incorporate AEDP (Accelerated Experiential Dynamic Psychotherapy), Family Systems Theory, and Cognitive Behavioral Therapy (CBT) to support emotional healing, build skills, and foster resilience.
Policies
Q: What is your cancellation policy?
A: I require at least 24 hours’ notice for cancellations. Late cancellations or no-shows will be charged the full session fee.
Q: How long are therapy sessions?
A: Individual and family therapy sessions are 50 minutes long unless otherwise discussed.
Q: What ages do you work with?
A: I work with pre-teens, teens, young adults, and adults.
Emergencies
Q: What should I do if I’m in crisis or need immediate help?
A: If you are experiencing an emergency or crisis, please call 911 or go to your nearest emergency room. You can also contact a crisis line for immediate support, such as the National Suicide Prevention Lifeline at 1-800-273-TALK (1-800-273-8255) or text HOME to 741741 to reach the Crisis Text Line.
As a private practitioner, I am not able to provide 24/7 crisis support. If you have urgent concerns that are not life-threatening, please reach out to me via email or phone, and I will respond as soon as possible during business hours.
Additional Questions
Q: How do I know if therapy is right for me?
A: Therapy can be a great resource if you’re feeling stuck, overwhelmed, or simply looking to better understand yourself. If you’re unsure, schedule a free consultation call to explore whether therapy with me is the right fit for you.
Q: Can parents be involved in their child’s therapy?
A: Absolutely! While I primarily work with teens and children individually, parenting sessions are included in the treatment plan as needed. These sessions provide support and tools to reinforce progress at home.
Q: Do you offer virtual sessions?
A: Yes, I offer both in-person and virtual sessions to accommodate your preferences and needs.
Still have questions?
If your question isn’t answered here, please don’t hesitate to reach out! I’m happy to provide more information and help you take the next step.